Privacy policy

GetHopp Ltd operates the Mac app and stretchpaws.com. This policy covers both.

What stays on your Mac

You can use the app without creating an account. Your work schedule, stretch routines, preferences, stretch history, and trial dates are stored on your Mac. The app uses that information to schedule reminders, run your routines, and show your progress. It does not upload your routines or stretch history.

Purchases

The direct beta uses our payment provider for checkout and license activation. Our payment provider processes the purchase information you enter at checkout, including your email and billing details. The app sends our payment provider your license key and an app-specific hash identifying this Mac to activate and periodically validate your license; it does not send the raw hardware identifier, routines or stretch history. A device-bound license receipt is stored on your Mac. Purchases in the future Mac App Store version will be processed by Apple. Apple’s privacy policy explains how Apple handles your information.

Downloads and app updates

Cloudflare hosts our website, app downloads and update feed. The direct-download app checks for updates and lets you choose when to install them. Cloudflare receives connection information such as your IP address and request headers when you visit the website, download the app or check for updates. Update checks do not send your license key, routines or stretch history.

Launch notification list

If you join the launch notification list, we collect your email address and the devices you select (Mac, iPhone, or Windows). We use these details to email you about launch and availability for those devices. The form is hosted by Tally, which processes your responses for us. See Tally’s privacy policy for information about its processing.

Joining is optional and is not required to use the app. To leave the list and request deletion of your signup details, email support@stretchpaws.com.

Support and privacy requests

If you contact us, we receive your email address and whatever you include in your message. We use that information to respond and resolve your request. Email support@stretchpaws.com to ask a privacy question, request deletion of support correspondence, or get help removing locally stored app data.